BASSETTI Group has been committed to Technical Expertise Management for more than 25 years. While providing TEEXMA software implementation and consulting services to technical departments, Clients’ demand is always our first concern.

The key of software project implementation

To implement a successful software system, the first thing BASSETTI does is listening to our clients. Our engineers will set up face to face interviews with all the potential users of TEEXMA, not only to collect their needs, but also to give clients technical suggestions base on their rich experience. After the communication with the client, our project team will record all the technical specifications and deliver it in a structured way to our clients for validation before the implementation.

TEC team assists the implementation of global projects

Now we realized that identifying customer needs is the first and most important step in software project implementation. And a successful implementation of the project will be influenced directly by it from the commercial, technical and project management perspective.

To optimize the sharing and utilization of global technical resources of BASSETTI group, company sets up the TEEXMA TEC (technical expert committee). It is composed of the most senior project managers and technical directors from all subsidiaries of BASSETTI around world. They will validate all the technical specifications submitted by the project managers of BASSETTI, detect the risks and share their suggestions based on their knowledge and experience. Finally, all technical requirements documents will be approved by TEC first before delivered to clients and project teams.

By this way, BASSETTI is now having better understanding, analysis and definition of the demands of their clients. Meanwhile, the misunderstandings and risks that may arise in the project will be resolved in advance. Delivering better, faster and more accurate service to our clients is the mission of BASSETTI

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