White Paper: 5 Key Trends in Knowledge Management

Knowledge Management (KM) is a constantly evolving field that plays a crucial role in how organizations create, share, and use knowledge.

In the information age, the ability to effectively manage knowledge has become a major competitive advantage. Companies that succeed in capturing, organizing, and disseminating their know-how can innovate faster, make more informed decisions, and improve their overall performance.

Knowledge Management is becoming an essential pillar for organizations in the face of five major trends: demographic shifts and workforce transformation in China, increasing employee turnover, the emerging limitations of artificial intelligence despite its rapid rise, the need to improve operational efficiency, and the identification and mapping of critical knowledge in an era of digital transformation.